Wednesday, October 5, 2011

Blackburn Toolmanator Warranty

So the bulky tool I got the first time around broke and that was the reason for the Topeak Hexus II replacement - the chain breaker part of the tool broke. Being that the chain breaker was one of the main things I need in a tool, it was pretty important to have that on hand in case a chain snaps. I've had experiences with that where the chain breaker definitely came in handy and I would've have been able to get my sister's bike operating well enough to get home w/o it.

I decided to call up Blackburn for warranty coverage to see if they could help me out. It turns out that the item is covered! We had a hard time determining if the tool was the Toolmanator 1, 2, or 3. Apparently their directory or system doesn't have photos! We were comparing specs. There are too many versions of it. Either way, I should be getting some sort of replacement in the mail within 2 weeks. We'll see what they send out. In the meantime, I'm still trying to figure out how to remove the tire levers from the Hexus II.


  1. There's a little lip at the end of the levers that let you pry them off the handle. Keep in mind they are weak though. One of mine broke the day after I got it.

  2. @Dan

    Thanks!...both for following my blog and for your helpful comments. I'll give it a bit more muscle to get that thing off. I just didn't want to snap anything while removing it from the rest of the tool.